Lanie is the epitome of professional. When we know what we want, she works with us to really dial in the perfect experience. When we aren't surely exactly what we want, she talks through things with us and works even harder than usual to research places and experiences to help us make a decision.
But the thing the we love best about her is her flexibility when we have last-minute ideas or want to make mid-trip adjustments. We know it's got to be at least a little annoying, but she never complains and helps us work things out.
D.H.
Loganville, GA
Lanie is super easy to work with. This was our first river cruise and she made great suggestions so that we had a perfect experience. Already planning our next adventure because of this great experience.
JJ
Riverside CA
Working with Barbara has been nothing short of fantastic! She's a great listener, patient, very personable, professional, and understanding. She helped me plan my trip to Aruba and was very organized, offered tips and suggestions on things to do, important things to pack, and most importantly, she helped me understand and get what I needed pertaining to COVID testing requirements. Barbara was also very responsive via e-mail, text, and phone calls and made herself available for the many questions I had throughout the entire booking process. What's more, Barbara checked on me often throughout the different stages of the trip to make sure that everything was alright - from COVID testing to the flight and hotel. Her customer service was superb and went above and beyond anything I'd ever received from previous travel agents. I will definitely be using her services again and telling everyone I know to book with her!
Travel Addict 51
Kennesaw, Georgia